Terms & Conditions

1. General Terms

By accessing the website at https://www.lovefireworks.co.uk, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

  • The Company shall mean LoveFireworks or its proprietor or any associated Company.
  • The Goods shall mean any fireworks, equipment or services, which are the subject of this contract.
  • The Customer shall mean the person, firm or company whom contracts to purchase in full or part the goods or services of the Company.
  • Any contract entered into by the Company for the supply of such goods or services is subject to these conditions. Any writing on, or attached to, any purchase order form document or correspondence, shall not be included or implied unless previously agreed in writing and signed by an authorised officer of the Company.
  • No order for supply arising from a quotation or otherwise shall be deemed to be accepted or constitute a legally enforceable contract with the Company until accepted in writing by the Company or until delivery of the goods which ever shall be the earlier.
  • The Company accepts no responsibility for any inaccuracy or error in orders given by telephone.
  • It is illegal to buy Fireworks under the age of 18.

2. User Licence

Permission is granted to temporarily download one copy of the materials (information or software) on LoveFireworks’ website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:

  • modify or copy the materials
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial)
  • attempt to decompile or reverse engineer any software contained on LoveFireworks’ website
  • remove any copyright or other proprietary notations from the materials; or
    transfer the materials to another person or “mirror” the materials on any other server

This licence shall automatically terminate if you violate any of these restrictions and may be terminated by LoveFireworks at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Deliveries

Goods will normally be despatched within 1 – 3 working days from the date of order, or one day before, or on the despatch date you chose at the online checkout when ordering, this is stated at the point of ordering and can be viewed in our “Delivery Information Page” on the website Delivery/Collection Information. The actual delivery time will depend upon the delivery destination, and is detailed in our delivery page, as it’s dependant on your delivery postcode. A signature to confirm receipt of your order will be required. You will be advised of any delay or if the item is no longer available.

All products and services are subject to availability and may be withdrawn if the stock is sold out. In the case of DIY packs, where certain items become unavailable it’s not always possible in the run up to the height of the season to notify customers, these will be replaced with an item of similar effect and size and of at least the same price. If your order cannot be fulfilled with similar items you will be offered an alternative or given a full refund.

Whilst LoveFireworks will make every effort to ensure deliveries are prompt and on time as agreed, because we use a 3rd party courier we cannot guarantee delivery times or dates and we accept no liability as such.

When products are sold out or out of stock then where possible we will offer an alternative or ship a higher value product which is from the same type of firework range. In such cases we will ensure that the product replacement is of a higher value and also performs in much the same way as that product originally ordered.

If you do not wish for us to upgrade products in this way please contact us and let us know at the time of ordering. You can also refuse the order for a full refund. In such cases please do not sign for the order from the carrier so that the order is returned to us.

4. Cancellation

If you place an order and subsequently cancel it OR you place an order by accident OR you place an order and select collection when you want the order delivered and subsequently cancel you WILL incur a minimum charge of a 2.5% of the total order value. These are our credit card service provider charges that will not be refunded to us in the event that we refund you.

The cancellation of orders after the order is despatched cannot be accepted, or a re-stocking charge and shipping charge to cover the cost of getting the fireworks back to us needs to be levied. Re stocking charges are 20% of the value of the product and delivery costs are charged at cost from our courier, typically £45 ex VAT for the first carton, and £5 ex VAT per carton thereafter along with a £10 ex VAT admin charge. Refunds will only be made once the goods have been received back by us and checked.

5. Prices

All quoted prices quoted are in pounds sterling (£) and include UK Value Added Tax (VAT) at the prevailing rate where applicable.

6. Payment

Payment can be made by most major credit or debit cards. At this time we do not accept Diners Club cards. Payment will be debited to your account before the despatch of your purchase.

For peace of mind, the transmission of credit card details for all LoveFireworks on-line orders for products and services is carried via secure (encrypted) network connections.

7. Damage or Loss

In all cases where defects or shortages are complained of, the Company shall be under no liability in respect thereof unless an opportunity to inspect the goods is afforded to the Company before any use is made thereof or any alteration or modification is made thereto by the Customer.

The customer is under a duty to inspect the goods on delivery or on collection as the case may be.

In the unlikely event that your product is damaged please contact see the damaged page of our website

If your order is undelivered please allow 48 hours for delays, after this period please contact LoveFireworks on 01438 821657 or in writing within 7 days.

8. Faulty Goods

All faulty goods should be notified to LoveFireworks in writing within 7 days.

Liability for faulty goods will not be accepted where products have not been used in accordance with the instructions and/or where LoveFireworks deems that the product has not been used correctly or the product has not been used for the purpose for which it was meant.

Liability will not be accepted by LoveFireworks where Force Majeure is considered to have been a factor of failure. Non-exhaustive illustrations of such circumstances are adverse weather conditions, Acts of God, fire, floods, strikes, Government action or regulations, delays by suppliers, accidents, shortage of materials, labour or manufacturing facilities.

LoveFireworks undertakes to replace or refund the product where the goods have been deemed to be faulty, i.e. manufacturing defect or damage caused prior to delivery.

9. Disclaimer

The materials on LoveFireworks’ website are provided on an ‘as is’ basis. LoveFireworks makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, LoveFireworks does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

10. Limitations

In no event shall LoveFireworks or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on LoveFireworks’ website, even if LoveFireworks or a LoveFireworks authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

11. Accuracy of materials

The materials appearing on LoveFireworks’ website could include technical, typographical, or photographic errors. LoveFireworks does not warrant that any of the materials on its website are accurate, complete or current. LoveFireworks may make changes to the materials contained on its website at any time without notice. However LoveFireworks does not make any commitment to update the materials.

12. Links

LoveFireworks has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by LoveFireworks of the site. Use of any such linked website is at the user’s own risk.

13. Modifications

LoveFireworks may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

14. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that country

15. Coupons

If you have a coupon code enter it on checkout to claim the discount. The discount does not apply to delivery charges or anything that is listed on the ‘DEALS’ or ‘NEW YEAR SALE’ page where prices are already HEAVILY discounted. Online coupons are only applicable to online orders. Coupons can only be used once per customer and only one coupon can be used per order. We reserve the right to refuse use of a coupon if we feel it is being used more than once.